Services

We offer services for maintenance of POS-terminal equipment for acquiring and carry out a full cycle of their support:

• Receiving and processing applications (Service Desk)

• Surveying the equipment installation site

• Software setup

• Equipment installation

• Technical support

• Restoring functionality

• Training in operating equipment

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Logistics:

• Warehouse storage

• Inventory

• Cargo delivery throughout Russia

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Software development:

• Launching new projects or expanding the functionality of existing software

• Creating 1C databases

• Working with API, SDK

• System modernization

• Architecture development

• Design

• Technical support

• Integration of accounting systems

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Service center:

• Warranty repair

• Post-warranty repair

• Pre-sale preparation (downloading software, replacing communication modules, etc.)

• Express repair

• Performance assessment

• Disposal

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Advantages of POS terminal equipment repair from Datex Pay:

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Quality

• For repair terminals only original components from the vendor are used.

• A 6-month warranty is provided for the work performed.

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Operation rate

• Warranty and post-warranty repairs of terminals (POS equipment) are carried out within 10 working days.

Convenience

• Sending equipment for repair by courier service by online demand.

• Delivery after repair to any region of Russia.

• Delivery in both directions is carried out at the expense of the service center.

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Competence

• Repair of terminals and POS equipment is performed by specialists with years of hands-on experience.

• Service center employees regularly undergo training to improve their qualifications.

• Each device after repair is checked by QC department.